About Jacksen
Born and raised in Newport, I'm a Client Advisor at Camp Chevrolet of Spokane. You could say I'm a Washington guy through and through – Newport High School grad and a die-hard Seahawks fan. I also love getting away to 49 degrees north when I can and enjoy hitting the slopes for some skiing in the winter. Before helping folks find their dream cars, I was a lot porter and even won Support Staff of the Month. I enjoy helping people and I'm passionate about making the car-buying process a good experience.
Customer rating
5.0 / 5 based on 5 ratings (5 written reviews)
Recent reviews
Keep the genuine "no pressure" approach and you will do great Your customer connection was awesome. Thank you
— Bennett G. ,
The experience couldn't have gone any smoother than it did. Jacksen went above and beyond the call before and after the sale. The only problem was was above Jacksen's paygrade. The battery was defective and had to be replaced. I received a text alert from OnStar and called Chevrolet Roadside Assistance to dispatch a tow truck driver to recharge the battery that was replaced under warranty. The emergency road service I received was outstanding. Another problem was the Sales or Service Dept. forgot to remove the Styrofoam behind the rear seat. I couldn't remove it by myself and the Service Dept. removed it fron the rear windshield the same time the battery was replaced.
— John L. ,
The Jacksen experience was outstanding before and after the sale. I don't think he could have done a better job. I believe the Finance Manager should have utilized a softer sales pitch when it came recommending a service contract. Paying over $8000 cash up front for a contract that won't take effect until the beginning of the fourth year doesn't seem like such a good deal anyway. Also, the battery died on me and couldn't hold a charge. It was replaced under the manufacturer's warranty. Furthermore, there was Styrofoam glued behind the rear seats that I couldn't remove by myself. Both issues were beyond Jacksen's control.
— John L. ,
Good humor, attentive and interested in your situation/vehicle need. He was great fun to work with.
— Gary J. ,
Jackson provided great customer service and a welcome attitude. I was never rushed into purchasing a vehicle and all my questions were throughly answered. He understood my situation and concerns and made sure the vehicle I purchased was the one I really wanted.
— Gregory M. ,
Specialties
- Trax
- SILVERADO 1500
- SIERRA 1500
- CAMRY
- COLORADO